Due to the global COVID-19 situation, we are expecting shipping delays to many countries. We seek your kind patience during these difficult times.

Due to the global COVID-19 situation, we are expecting shipping delays to many countries. We seek your kind patience during these difficult times.

Return and Exchange Policy


✔️ The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

✔️ All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

✔️ Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

✔️ Return within three (3) days and replacement within seven (7) days from the date of purchase.

✔️ Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

✔️ Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

✔️ The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

✔️ We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

✔️ Deduct 30% if the customer does not want the product and the latter has no defect or problem mentioned.